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В связи с запуском новой платформы LMS (OTG) публикуем общие инструкции о входе на учебный портал и прохождении курсов.

Механизм подтверждения документов Морской администрацией

To all V.Group Ukrainian seafarers and families

We hope that you all remain safe and well.

I would like to update you on our efforts to support our seafarers and their families.

Ukraine Humanitarian Support Project

As the conflict has intensified in the Odessa region, we would like to remind you of the Ukraine Humanitarian Support Project. This project has been set up to evacuate seafarers’ families from Ukraine and provide temporary safe accommodation outside the country. Weekly buses from Odessa have been organised to take seafarers’ families directly to the accommodation in Romania and Poland.

Once families arrive at the accommodation, they will be met with a team dedicated to providing onsite support. This support will include help with communication and administration, medical and welfare assistance and support with planning onward journeys. To date, more than 300 families seeking refuge from the conflict have been supported, and V.Ships and partners (ITF and MTWTU) are continuously engaged with the project and people in need.

All seafarers and their families can register their interest via a dedicated website: www.seafarer.help/

Repatriation of Ukrainian seafarers and seafarers’ families

Currently, travel to and from Ukraine is not possible for most seafarers. It is possible, however, to be repatriated to an airport near Ukraine where you may be able to meet your family, especially if they have departed Ukraine either by the ITF Ukraine Humanitarian Support project or through their own arrangements.

For those wishing to return to Ukraine for urgent personal reasons, we can fly you to a safe airport where your contract of employment will be terminated and we will pay you a $300 fixed allowance. We will provide a standard document for you to sign before leaving the vessel. A copy is included with this letter. From the safe airport onwards, you will be responsible for your own onward travel and V.Group will be unable to assist you with further transport arrangements.

Future Employment

We understand that due to the current situation, there may be concerns regarding your future employment status with V.Group. V.Group wants to assure all our seafaring colleagues that they should not worry about this; we are committed to the ongoing employment and future development of all our seafarers. If you have any questions, you should contact your normal crew managers and coordinators on their mobile phones.

Mental Health & Wellbeing

Our Employee Assistance Program (EAP) service is available to all colleagues and family members. It is available via different channels including:

• 1. Web portal – www.guidanceresources.com (use VCare as Web ID to register). The web portal provides self-help resources and materials for overall wellbeing. It also has a chat option so you can connect with a clinician online.
• 2. Mobile app – Guidance Now (same Web ID: VCare)
• 3. Telephone hotline – 0800 501 753. The telephone hotline gives you access to professional clinicians. All information about your discussions with the clinicians are confidential.
• 4. Webinar recording – The link is below. You and your family members are welcome to view Coping During Uncertain Times (in English).

There is also a Crisis Portal, operated by ComPsych specific to the current situation, which provides online resources and does not require a login: www.guidanceresources.com/crisis.

As a supplemental set of resources, ComPysch has also provided the attached materials:

• 1. Handbook In Case of Emergency or Conflict available in English and Ukrainian).
• 2. Articles on topics related to Coping with Conflict (available in English and Ukrainian).

Onboard Co-operation

We are a global company made up of many nationalities working together side-by-side to operate our customers’ vessels safely and efficiently. Onboard our vessels, we will continue to reflect our commitment to employing seafarers of all nationalities. It is fully appreciated that everyone has their personal views and opinions but in line with V.Group’s ‘one culture, one company’ values, everyone must remain sensitive to the circumstances of their colleagues.

Please stay in touch when you can. All of us at V.Group are thinking of you at this difficult time.

Best regards,

Allan Falkenberg Chief

Operating Officer – V.Group